FAQ:
Q:Are you a manufacturing or trading company?
A: we're integration of industry and trade and we have 10+ years experience in this market.
Q: what primary products you company can provide?
A :we can provide various sanity wares, different material aveilable, like ceramic, artificial stone, stainless steel, cement, resin, glass etc. And different style and design, such as countertop basin, under counter basin,
pedestal basin, electroplated basin,marble basin and glazed basin. And we also provide toilet and bathroom accessories. Or other requirement you need!
Q:Does your company get any quality certificates or any other environment management system and factory audit?
A;yes, we have pass CE, CUPC,watermark and SGS certificated.
Q: How about the cost and freight of sample?
A: We will ask for sample charegs at the beginning. After you place a bulk order, the cost will be refunded.
Q:what are the payment terms?
A: Generally, We quote FOB shenzhen price. TT 30% deposit before production and 70% balance paid before loading.
Q: can I order an sample to check the quality?
A;Yes, We're glad the provide the sample,we have confidence. Because we have three quality inspections
Q: the delivery time of products?
A:for stock item, 3-7 days: for OEM design or shape. 15-30 days.
Q:what's the terms of packing?
A:Generally, the glossy white we use 5 ply brown carton with poly bag. 5ply brown carton with 6 side 2 cm foam fir the color. If need print logo or other requirement, Please let me know before the productions.
Q:the lead-time for the bulk order?
A:Usually 30 days for the quantity 1*40HQ Container
Maintenance Instructions:
1. Cleaning and maintenance. Stainless steel surfaces are prone to fingerprint accumulation. You can use mild soapy water and wipe the surface with a soft cloth. Avoid using cleaning agents containing chlorine or acidic components to avoid damaging the surface. At the same time, the accumulation of hair can cause blockage in the sewer. During daily cleaning, attention should be paid to cleaning the hair. If blockage occurs, hair and other objects can be pulled out or the sewer pipe can be removed for dredging.
2. Avoid scratches. Although stainless steel has high wear resistance, it is important to avoid using hard brushes or sanding agents to clean the surface of stainless steel to avoid scratches. At the same time, avoid contact with sharp metal objects or rough surfaces to prevent scratching.
3. Prevent from corrosion. Although stainless steel has corrosion-resistant properties, it is important to avoid prolonged contact with salt water, acidic or alkaline substances to avoid corrosion. If rust appears, a dedicated stainless steel polishing agent can be used for repair.
4. Avoid high temperatures. Stainless steel products may lose their corrosion resistance at high temperatures, so when using stainless steel products, it is necessary to avoid prolonged contact with high-temperature objects or placing them in high-temperature environments.
5. Pay attention to storage. If not used for a long time, it should be stored properly. It can be wrapped with a dry cloth and placed in a dry and ventilated place to avoid contact with damp or corrosive substances.
6. Regular maintenance. Develop corresponding maintenance plans based on usage frequency and environmental conditions, regularly inspect the surface of stainless steel for damage or corrosion, and take timely repair measures.
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